Welcome to the Communication Workers Union (Telecommunication and Services, Victoria) a branch of the Communications Division of the CEPU. If you work in telecommunications or IT in Victoria, or you sub-contract to these industries, the CWU is your union.
Our observations and investigations demonstrate that from the point of view of our members, other employees and the GOC “customers”, the GOC is an all-time mess. Read More ...
The CWU had further discussions with Visionstream about formal EBA negotiations for a new EBA at the company. Read More ...
CWU members and officials met last night to consider the current situation in the field regarding Telstra’s’ unacceptable programme requiring Telstra employees to take non Telstra employees as passengers for training and assessment purposes. Read More ...
In our view, Management incompetence and an all-consuming focus on “bean counting” in preference to all other requirements is destroying the Global Operations Centre (GOC) as an effective service provider.
We have come to this conclusion from years of contact with our members and the trends identified by them and some more recent investigations and meetings with members.
To further our investigations of the current situation we are conducting a “Survey Monkey” survey of employees at the GOC, and an additional survey for employees outside the GOC who have interface with the GOC.
We are seeking your views.
Your answers will be collated to produce a collective outcome summary and the identity of individual contributors will be strictly confidential and only available to the union.
Please take a few minutes to fill out the “Survey Monkey” survey and help the union to establish a proper picture of the situation from the point of view of GOC employees and other employees who interface with the GOC as part of their job.
You can access the survey via the web address:
http://www.surveymonkey.com/s/ZVZ2PG7 (for GOC employees)
http://www.surveymonkey.com/s/Z97987W (for employees who interface with the GOC in their day-to-day work)
Secretary Read More ...
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